Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received. Within 6 hours of receipt of report on leak/burst, repairs will be completed and the pipes flushed before water supply to customers is resumed.
The site of repairs will be reinstated to the original state before leaving the site.
- Service Lines
Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received. Within 3 hours of receipt of report on leak/burst, repairs will be completed and the pipes flushed before water supply to customers is resumed.
We have stand-by team that is available 24/7 to respond to such cases. In case of water loss, our customers can contact us and our team shall respond immediately.
The site of repairs will be reinstated to the original state before leaving the site.
